See our CFEP Patient Feedback Form Prahran Family Clinic here.
|What you told us
|What we have done
|Increase the availability of appointments in the afternoon.
|On a Tuesday and Thursday we now have several doctors working across the afternoon until 6pm. From late March we will have additional coverage across both Thursdays and Fridays with another doctor due to join the clinic. Recruitment of highly skilled doctors to join our team continues!
|Wait times in surgery
|Patients are now sent an SMS advising them if the doctor is running more than 20mins behind, as well as the approximate wait time and suggested time of arrival to limit the time patients are waiting inside the clinic.
|Improved seating in the waiting room
|In January new seating arrived which better caters for all body types.