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Our on-site collection centre provides convenience for patients with or without referrals

If you’re looking for a pathology services in Melbourne, we have collection centres at both of our Armadale and Caulfield South Family Clinics.

Our collaboration with Melbourne Pathology, an industry leader in Victoria ensures each patient benefits from comprehensive and convenient pathology solutions right within our clinics.

Want to schedule an appointment with at one of our collection centres? 

Give us a call on 03 9509 1811 for our Armadale Clinic and on 03 9967 2662 for our Caulfield South Clinic.

Take advantage of our 2 quick & convenient collection centres

For those with existing referrals, our pathology clinic eliminates the need to travel elsewhere for your tests, saving you time and streamlining your healthcare process. 

And for our patients seeing our GPs, if a pathology test is needed, the on-site collection centre allows for immediate testing post-consultation, ensuring the quick and efficient continuation of your care.

Schedule an appointment today!

Whether you have an existing referral or need to book a consultation with one of our Doctors to discuss getting a pathology test, give us a call on 03 9509 1811 today. 

Let’s work together to manage your health effectively!

Pathology FAQs

Preparation depends on the type of test you’re having. Some tests may require fasting or avoiding certain foods and medications. We’ll provide you with specific instructions when you book your appointment.

The turnaround time for test results can vary depending on the type of test conducted. Most routine tests are processed within 24-48 hours. More specialised tests may take longer. We’ll give you an estimated timeframe when you have your test.

Many pathology tests are covered by Medicare, while others may be covered by private health insurance, depending on your policy. We’ll help you understand the likely costs and any rebates available to you.

In Australia, most pathology tests require a referral from a GP to ensure the test is necessary and to help interpret the results in the context of your overall health. Our GPs can provide a referral after a consultation.

Most commonly, a pathology test involves taking a small sample of blood, urine, or tissue. The procedure is quick and performed by a trained phlebotomist or nurse, aiming to make it as painless and comfortable as possible.

Your results will be sent directly to your GP, who will then discuss them with you. We ensure confidentiality and security in handling your health information.

If your results indicate the need for further investigation or treatment, your GP will discuss the options with you, including any referrals to specialists if necessary.

FAQs

We are a private billing clinic. However, Chronic Disease Management Plans, Team Care Arrangements and 75+ Health Assessments are bulk-billed.

Type of Visit
Private Fee
Fee Under 16s (20% discount*)
After 6pm and Saturday
Medicare Rebate
Brief Consultation
[5 mins or less]
$70
$56
$80
$19.60
Standard Consultation
[6-19 mins]
$105
$84
$118
$42.85
Extended Consultation
[20-29 mins]
$160
$140
$170
$82.90
Long Consultation
[30-39 mins]
$200
$160
$210
$82.90
Prolonged Consultation
[40 mins or longer]
$270
$216
$285
$122.15
Last updated 1 July 2024
* Under 16 discount only applies during standard hours i.e. not after 6pm and Saturdays
Note: the above is to be used as a guide only.

Yes. An additional $5 fee is charged for accounts not settled on the day of consultation.

Medicare rebates can be electronically claimed at the time of payment.

We require a minimum of 2 hours notice of any cancellation. This allows adequate time to allocate the appointment to another patient seeking medical care. A fee applies to non-attendance or late cancellations.

Yes. A nurse attendance fee of $80 applies except for childhood immunisations, travel immunisations, blood pressure checks, chronic disease management plans/reviews, 40-49 year old health assessments, 75+ health assessments, and health assessments for individuals with a disability.

Yes. An out-of-pocket fee applies for all repeat scripts and referrals requested without a consultation. The request will be referred to the patients’ usual doctor who will assess the request.

This service is provided in exceptional circumstances only.

Our clinic is a private billing clinic and runs by appointment only. In the event of a medical emergency, call 000 immediately.

We encourage patients to arrange an appointment to see their doctor for the follow-up of all investigations undertaken.

This allows the opportunity to discuss your progress and make changes to your treatment plan (if required).

Patients identified as requiring urgent follow-up will be contacted by staff to arrange an appointment under the direction of the treating doctor.

Patients identified as requiring non-urgent follow-up will receive an SMS alert via HotDoc to arrange an appointment to discuss these results within 1-2 weeks.

Medical advice can only be obtained by arranging an appointment with your doctor. Medical advice will not be provided through email communication.

If you’re a patient of the clinic and your doctor has requested you forward correspondence which relates to a recent consultation, speak to our administration staff to obtain the relevant email address.

You will be asked to verify your personal details i.e. your full name, DOB, address and contact number before we can provide you with this information.

This is to reduce spam and limit the possibility of the clinic receiving suspicious emails.

If you are sending information on behalf of a minor, again you will be asked to verify their personal details as outlined above.

IMPORTANT: In the subject heading of your email you must add the full name of the doctor you wish to bring this correspondence to the attention to, together with the full name and DOB of the patient.

After sending, you will receive an automated reply. Please view this as confirmation that your email has been received successfully.

Email communication will not be accepted for matters which have not been previously discussed with the doctor and/or practice nurse.

Our doctors are unable to answer telephone calls whilst they are in consultation with another patient. Our staff will ask you to inform them of the nature of your call and urgency so that we can assist you further.

If you have feedback or wish to make a complaint about the service we provide, please email us at [email protected].

If we have been unable to resolve your complaint you can contact the Health Complaints Commissioner using the following methods:

– Complete the online form here: https://hcc.vic.gov.au/make-complaint.

– Complaints can also be submitted between 9am-5pm, Monday to Friday by phoning 1300 582 113 (for translation services contact TIS National on 131 450 or through the National Relay Service: https://www.infrastructure.gov.au/media-communications-arts/phone/services-people-disability/

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Our Clinics
Phone
(03) 9509 1811
Armadale Clinic
(03) 9509 1811
Operating Hours
Monday to Friday
8:00am – 6:00pm
Saturday
9:00am – 12:00pm
Sunday
Closed
Getting Here & Parking
Our Clinics
Address
Ground Floor 1002-1004 High St, Armadale, VIC 3143
Opening Hours
Monday to Friday
8:00am - 6:00pm
Saturday
9:00am - 12:00pm
Getting Here & Parking
Tram
The Number 6 tram stop (Kooyong Rd/High St) is outside our front door.
Train
Armadale Train Station is a 2-minute walk away from the Clinic. Armadale Station is on the Pakenham, Cranbourne and Frankston lines.
Bus
The 605 bus stop (High St interchange) is across the street from the Clinic.
Parking
There is limited parking on High St, Kooyong Rd and in Morey St behind King’s Arcade. We suggest the free parking at 3 Williams Street, Armadale. Before 9am and after 4:30pm please be aware of the clearway restrictions on High St and Kooyong Rd.
Address
478 Kooyong Rd, Caulfield South VIC 3162
Opening Hours
Getting Here & Parking
Tram
Gardenvale train station is 900m away
Bus
The 604 and 605 buses stop right outside the clinic
Parking
There is ample 2 hour parking in the surrounding streets
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